Return Policy

At Edufeepay, we are dedicated to providing immediate access to high-quality digital learning resources. Because our educational products are entirely digital and delivered instantly upon purchase, our policy is structured to reflect their intangible nature.

• General Policy on Digital Products

  All courses, learning materials, and downloadable resources offered by Edufeepay are considered a final sale. They are non-refundable and non-returnable due to the instant access granted to the content upon successful transaction. Once a purchase is complete and content access is provisioned, it cannot be "returned" in a conventional sense.

• Exceptional Circumstances and Technical Issues

  We recognize that administrative or technical difficulties can occur. If you encounter any issues that fundamentally prevent you from accessing the course you purchased, we are here to help.

  If you experience a technical access failure or believe there was an error in your course enrollment, please contact our support team at contact@edufeepay.com within seven (7) days of the transaction date. We will promptly review your case and aim to resolve the issue, which may include reactivating course access, providing equivalent course credit, or processing a full refund if the technical barrier cannot be resolved.

• Unauthorized or Accidental Transactions

  For instances of unauthorized charges or genuine accidental purchases, we require immediate notification to process a review.

  Please report the issue within forty-eight (48) hours of the transaction time. Verification of the claim is required. If the claim is approved, access to the purchased content will be immediately revoked, and a refund or equivalent course credit may be issued at the discretion of Edufeepay.

• Policy for Subscriptions and Bundled Packa

  For purchases involving subscription services or course bundles, the criteria for cancellation are strict:

  A refund or cancellation is only possible before any part of the content, courses, or materials in the package has been accessed or utilized. Once a user has logged in and begun consumption of any component within a subscription or bundle, the entire package is deemed utilized and becomes non-refundable.

• Policy Amendments

  This Edufeepay Refund & Cancellation Policy is subject to change without prior notice. The most current and effective version will always be published here on this official page.

  A refund or cancellation is only possible before any part of the content, courses, or materials in the package has been accessed or utilized. Once a user has logged in and begun consumption of any component within a subscription or bundle, the entire package is deemed utilized and becomes non-refundable.